VAR Partner Portal · 2026 Service Catalogue
Expert execution.
Ready to resell.
Access service datasheets and VAR pricing for every nth degree offering in the 2026 catalogue.
mesh™ Subscription Services
mesh™ Execution Model
Continuous, governed execution aligned to your OKRs. Four tiers from proof-of-concept through enterprise scale.
Embedded Advisory — Resident Services
Cribl Resident Services
Structured technical execution delivered by an assigned Cribl RSC over a defined service period. Four tiers from a focused sprint through full enterprise capacity.
Splunk Resident Services
Structured technical execution delivered by an assigned Splunk RSC over a defined service period. Four tiers from a focused sprint through full enterprise capacity.
Cribl Service Outcome Packages
Cribl Activation Programs
Fixed-scope deployment programs — structured, sequenced, and outcome-defined. From a single product activation to full enterprise deployment with five use cases.
Cribl Activation + Resident Services Bundles
Deployment plus sustained execution — activation followed by embedded Resident Services to ensure continued progress after go-live.
Cribl Migration & Modernization
Structured programs to migrate, modernize, or replace legacy infrastructure with Cribl.
Cribl Platform Health Check
Structured assessment of existing Cribl deployments — identify gaps, validate configuration, and define the optimization path forward.
Splunk Platform Health Checks
Splunk Health Checks
Structured assessments of Splunk environments — establish a baseline, validate architecture, and define the optimization path. Three tiers aligned to Land, Govern, and Accelerate motions.
Splunk Detection Engineering
Build, tune, and operationalize detections within Splunk ES. Three tiers from a fast-turn Top 10 deployment through enterprise-scale detection program development.
Splunk Data Engineering Packages
Splunk Data Engineering
Structure, optimize, and scale Splunk data pipelines — from foundational onboarding through enterprise-scale data architecture. Three tiers aligned to Land, Govern, and Accelerate motions.
Splunk Visualization Engineering Packages
Splunk Visualization Engineering
Transform Splunk data into clear, decision-ready insight — from foundational dashboard development through enterprise-wide reporting standardization. Three tiers aligned to Land, Govern, and Accelerate motions.
Splunk Asset & Identity Packages
Splunk Asset & Identity
Enrich Splunk detections and reporting with structured asset and identity context — from targeted enrichment through enterprise-scale context architecture. Two tiers aligned to Govern and Accelerate motions.
Block Time Services
Fractional Block Time
Focused, time-bound expert execution for defined Cribl and Splunk projects. No subscription required — purchase a block, define the objective, get it done.
SRV-CRIBL-ACT-SEARCH
Cribl Search Activation
Deploy Cribl Search. Enable Immediate Data Access.
● FIXED-SCOPE ACTIVATION
nth → VAR
$5,760
Wholesale price to VAR
VAR → Client
$7,200
Suggested resale (~20% margin)
nth MSRP
$8,000
4 Weeks · Fixed Scope
Search infrastructure must be structured at deployment to be usable — this engagement ensures Cribl Search is deployed correctly from the start.
Ideal For
🟢
Greenfield Deployments
Organizations deploying Cribl Search for the first time who need a structured, use-case-aligned implementation.
📂
Distributed Data Access
Teams enabling search across distributed data sources who need storage tiers and retrieval strategy configured correctly.
⚡
Performance Consistency
Environments where inconsistent query performance indicates gaps in indexing patterns and access configuration.
🔧
Workflow Operationalization
Teams lacking clarity on how to operationalize search workflows post-deployment.
Activation Scope
✓ Included
- Cribl Search deployment and configuration
- Data source connectivity and access setup
- Storage tier and retrieval strategy configuration
- Query performance and workflow validation
- Deployment documentation and handoff
✗ Out of Scope
- Ongoing pipeline management or optimization
- Additional use case implementation beyond search
- Post-deployment operational support
- Custom integrations not defined at engagement start
What You Get
Deployed Search Environment
Fully deployed Cribl Search environment aligned to defined use cases and data access requirements.
Configured Data Access
Data source connectivity, storage tiers, and retrieval strategy configured and validated.
Validated Search Workflows
Search workflows validated for performance and correctness against defined use cases.
Documentation & Handoff
Deployment documentation and structured handoff to ensure teams can operate the environment.
Knowledge Transfer
Embedded knowledge transfer during working sessions so teams can execute search workflows effectively.
Fixed-Scope Delivery
Defined scope, defined outcome, defined timeline — no scope creep, no open-ended billing.
Deliverables & Commercial
Deliverables
- Fully deployed Cribl Search environment
- Configured data access and storage strategy
- Validated search workflows
- Deployment documentation and handoff
What Success Looks Like
- Search environment deployed and operational
- Data accessible and queryable as expected
- Performance aligned to defined use cases
- Team able to execute search workflows effectively
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Cribl Outcome Package — Activation |
| Tier | Foundation |
| Pricing Model | Fixed Fee (Scoped Outcome) |
| Term | 4 Weeks Typical |
| nth → VAR Price | $5,760 |
| VAR → Client Price | $7,200 |
| nth degree MSRP | $8,000 |
| VAR Margin Target | ~20% |
SRV-CRIBL-ACT-FOUNDATION
Cribl Foundation Activation
Deploy Cribl. Deliver Two Use Cases. Establish a Working System.
● FIXED-SCOPE ACTIVATION PROGRAM
nth → VAR
$9,600
Wholesale price to VAR
VAR → Client
$12,000
Suggested resale (~20% margin)
nth MSRP
$13,000
3 Months · ~20 Sessions
Cribl Activation is a structured program, not open-ended deployment — this engagement delivers a working system with two validated use cases in 90 days.
Ideal For
🟢
Net-New Deployments
Organizations starting fresh with Cribl who need structured deployment, not open-ended implementation.
🎯
Defined Initial Use Cases
Teams with two priority use cases ready to implement and validate during the activation program.
📘
Guided Implementation
Teams requiring Cribl-certified guidance through deployment, configuration, and enablement.
⏱
90-Day Delivery Window
Organizations needing a working Cribl system with validated use cases within a 90-day structured program.
Activation Scope
✓ Base Activation Included
- Architecture design and dependency planning
- Use Case Planning Workshop
- Deployment of Cribl (Leader + Worker Groups)
- Source and destination configuration
- Deployment validation
- Two (2) customer-selected use cases
- Architecture and As-Built documentation
✗ Out of Scope
- More than two use cases
- Post-activation operational support
- Custom integrations not defined at start
- Ongoing pipeline management
Delivery model: ~20 guided sessions over a 90-day activation window. Remote delivery with Cribl-certified consultant. Active customer participation required.
What You Get
Deployed Cribl Environment
Cribl deployed and aligned to defined architecture with Leader + Worker Groups configured.
Two Production Use Cases
Two customer-selected use cases implemented, validated, and production-ready at engagement close.
Validated Data Routing
Data routing, filtering, and destinations validated and operating as designed.
Architecture Documentation
Architecture and As-Built documentation delivered at program completion.
Knowledge Transfer
Embedded knowledge transfer across ~20 guided sessions so teams can operate and extend the platform.
90-Day Delivery
Structured program with defined sequence — working system delivered within 90 days.
Deliverables & Commercial
Deliverables
- Deployed Cribl environment aligned to defined architecture
- Two (2) production-ready use cases
- Validated data routing, filtering, and destinations
- Architecture and As-Built documentation
What Success Looks Like
- Cribl deployed and operational within 90 days
- Two use cases implemented and validated
- Data flowing correctly to defined destinations
- Team able to operate and extend the platform
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Cribl Outcome Package — Activation |
| Tier | Foundation |
| Pricing Model | Fixed Fee |
| Term | 3 Months (~20 sessions) |
| Use Cases | 2 (customer-selected) |
| nth → VAR Price | $9,600 |
| VAR → Client Price | $12,000 |
| nth degree MSRP | $13,000 |
| VAR Margin Target | ~20% |
SRV-CRIBL-ACT-ADVANCED
Cribl Advanced Activation
Deploy Cribl. Deliver Three Use Cases. Expand Capability with Structured Execution.
● FIXED-SCOPE ACTIVATION PROGRAM
nth → VAR
$19,200
Wholesale price to VAR
VAR → Client
$24,000
Suggested resale (~20% margin)
nth MSRP
$27,500
3 Months · ~30 Sessions
Cribl Activation scales through structured execution — not incremental build. Three validated use cases delivered in 90 days.
Ideal For
📈
Expanding Beyond Initial Deployment
Organizations moving past initial Cribl use cases who need structured execution across multiple priorities.
🔀
Coordinated Multi-Use Case Build
Environments where multiple use cases require coordinated implementation to avoid inconsistent builds.
⚙
Scaling Data Onboarding
Teams where data onboarding, routing, and reduction must scale together with structured guidance.
🏗
Architecture-First Expansion
Organizations where early architecture decisions impact downstream efficiency across multiple use cases.
Activation Scope
✓ Base Activation Included
- Architecture design and dependency planning
- Use Case Planning Workshop
- Deployment of Cribl (Leader + Worker Groups)
- Source and destination configuration
- Deployment validation
- Three (3) customer-selected use cases
- Architecture and As-Built documentation
✗ Out of Scope
- More than three use cases
- Post-activation operational support
- Custom integrations not defined at start
- Ongoing pipeline management
Delivery model: ~30 guided sessions (typically 2 hours each) over a 90-day activation window. Remote delivery with Cribl-certified consultant.
What You Get
Deployed Cribl Environment
Cribl deployed and aligned to defined architecture with Leader + Worker Groups configured.
Three Production Use Cases
Three customer-selected use cases implemented, validated, and production-ready.
Validated Data Routing
Data routing, filtering, and destinations validated across all three use cases.
Architecture Documentation
Architecture and As-Built documentation delivered at program completion.
Knowledge Transfer
Embedded knowledge transfer across ~30 guided sessions so teams can extend and scale with confidence.
90-Day Delivery
Working system with three validated use cases delivered within 90 days.
Deliverables & Commercial
Deliverables
- Deployed Cribl environment aligned to defined architecture
- Three (3) production-ready use cases
- Validated data routing, filtering, and destinations
- Architecture and As-Built documentation
What Success Looks Like
- Cribl deployed and operational within 90 days
- Three use cases implemented and validated
- Data flowing correctly across defined pipelines
- Team able to extend and scale with confidence
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Cribl Outcome Package — Activation |
| Tier | Advanced |
| Pricing Model | Fixed Fee |
| Term | 3 Months (~30 sessions) |
| Use Cases | 3 (customer-selected) |
| nth → VAR Price | $19,200 |
| VAR → Client Price | $24,000 |
| nth degree MSRP | $27,500 |
| VAR Margin Target | ~20% |
SRV-CRIBL-ACT-ENTERPRISE
Cribl Enterprise Activation
Deploy Cribl. Deliver Five Use Cases. Establish Enterprise-Scale Capability.
● FIXED-SCOPE ACTIVATION PROGRAM
nth → VAR
$28,800
Wholesale price to VAR
VAR → Client
$36,000
Suggested resale (~20% margin)
nth MSRP
$40,000
3 Months · ~40 Sessions
Enterprise-scale activation requires structured execution — a standardized system with five validated use cases delivered in 90 days.
Ideal For
🏢
Enterprise-Scale Deployments
Organizations deploying Cribl across multiple data domains requiring coordinated onboarding and routing.
📐
Standardized Pipeline Architecture
Teams where pipeline standardization is critical for long-term scalability and maintainability.
🔀
Parallel Use Case Implementation
Environments implementing multiple use cases in parallel across different teams or data domains.
⚠
High-Stakes Architecture Decisions
Organizations where early design decisions will impact cost, performance, and maintainability at scale.
Activation Scope
✓ Base Activation Included
- Architecture design and dependency planning
- Use Case Planning Workshop
- Deployment of Cribl (Leader + Worker Groups)
- Source and destination configuration
- Deployment validation
- Five (5) customer-selected use cases
- Standardized pipeline architecture
- Architecture and As-Built documentation
✗ Out of Scope
- More than five use cases
- Post-activation operational support
- Custom integrations not defined at start
- Ongoing pipeline management
Delivery model: ~40 guided sessions (typically 2 hours each) over a 90-day activation window. Remote delivery with Cribl-certified consultant.
What You Get
Enterprise Cribl Deployment
Cribl deployed and aligned to enterprise architecture across multiple data domains.
Five Production Use Cases
Five customer-selected use cases implemented, validated, and production-ready.
Standardized Pipeline Architecture
Standardized routing, filtering, and pipeline structure across domains for long-term scalability.
Architecture Documentation
Architecture and As-Built documentation delivered at program completion.
Knowledge Transfer
Embedded knowledge transfer across ~40 guided sessions so teams can scale and extend confidently.
90-Day Delivery
Enterprise-grade structured program — standardized system with five validated use cases in 90 days.
Deliverables & Commercial
Deliverables
- Deployed Cribl environment aligned to enterprise architecture
- Five (5) production-ready use cases
- Standardized data routing, filtering, and pipeline structure
- Architecture and As-Built documentation
What Success Looks Like
- Cribl deployed and operational within 90 days
- Five use cases implemented and validated
- Standardized pipeline architecture across domains
- Team able to scale and extend the platform confidently
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Cribl Outcome Package — Activation |
| Tier | Enterprise |
| Pricing Model | Fixed Fee |
| Term | 3 Months (~40 sessions) |
| Use Cases | 5 (customer-selected) |
| nth → VAR Price | $28,800 |
| VAR → Client Price | $36,000 |
| nth degree MSRP | $40,000 |
| VAR Margin Target | ~20% |
SRV-CRIBL-BND-FOUNDATION-6M
Cribl Foundation Bundle
Deploy Cribl. Deliver Two Use Cases. Sustain Progress with Embedded Support.
● BUNDLED PROGRAM · 6 MONTHS
nth → VAR
$17,600
Wholesale price to VAR
VAR → Client
$22,000
Suggested resale (~20% margin)
nth MSRP
$24,000
Foundation Activation + 24 hrs RS
Activation delivers the system. Resident Services ensure progress continues — structured deployment with embedded follow-on support over 6 months.
Bundle Scope
✓ Activation (Months 1–3)
- Architecture design and dependency planning
- Use Case Planning Workshop
- Deployment of Cribl (Leader + Worker Groups)
- Two (2) customer-selected use cases
- Architecture and As-Built documentation
- ~20 guided sessions over 90 days
+ Resident Services (Months 4–6)
- 24 hours of Resident Services
- ~8 hours per month over 3 months
- 2-hour minimum sessions, scheduled in advance
- Pipeline expansion and optimization
- Additional use case development
- Knowledge transfer and enablement
What You Get
Deployed Cribl System
Cribl deployed and operational within 90 days with two validated use cases.
Sustained Execution
24 hours of Resident Services post-activation to maintain and extend execution momentum.
Continued Pipeline Growth
Resident sessions focused on expanding data onboarding, pipelines, and use cases.
Increased Team Capability
Hands-on knowledge transfer throughout both activation and resident phases.
Architecture Documentation
As-Built documentation delivered at activation completion.
6-Month Engagement
Structured program spanning deployment through sustained post-activation support.
Deliverables & Commercial
Bundle Components
- Foundation Activation: 2 use cases, 90-day window
- Resident Services: 24 hours over months 4–6
- ~8 hours/month Resident cadence
- Architecture and As-Built documentation
What Success Looks Like
- Cribl deployed and operational within 90 days
- Two use cases delivered and validated
- Continued expansion of pipelines and use cases
- Sustained execution momentum beyond activation
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Cribl Bundled Program |
| Tier | Foundation |
| Pricing Model | Bundled Capacity + Fixed Scope |
| Total Term | 6 Months |
| Scope | Foundation Activation + 8 hrs/mo (3 months) |
| nth → VAR Price | $17,600 |
| VAR → Client Price | $22,000 |
| nth degree MSRP | $24,000 |
| VAR Margin Target | ~20% |
SRV-CRIBL-BND-ADVANCED-9M
Cribl Advanced Bundle
Deploy Cribl. Deliver Three Use Cases. Sustain and Expand with Structured Execution.
● BUNDLED PROGRAM · 9 MONTHS
nth → VAR
$33,600
Wholesale price to VAR
VAR → Client
$42,000
Suggested resale (~20% margin)
nth MSRP
$45,000
Advanced Activation + 48 hrs RS
Activation delivers the system. Resident Services ensure continued expansion and optimization over 9 months.
Bundle Scope
✓ Activation (Months 1–3)
- Architecture design and dependency planning
- Use Case Planning Workshop
- Deployment of Cribl (Leader + Worker Groups)
- Three (3) customer-selected use cases
- Architecture and As-Built documentation
- ~30 guided sessions over 90 days
+ Resident Services (Months 4–9)
- 48 hours of Resident Services
- ~8 hours per month over 6 months
- 2-hour minimum sessions, scheduled in advance
- Pipeline expansion and optimization
- Additional use case development
- Knowledge transfer and enablement
What You Get
Deployed Cribl System
Cribl deployed and operational within 90 days with three validated use cases.
Sustained Execution
48 hours of Resident Services post-activation to maintain and extend execution momentum.
Continued Expansion
Resident sessions focused on expanding use cases, pipelines, and optimization over 6 months.
Increased Team Capability
Hands-on knowledge transfer throughout both activation and resident phases.
Architecture Documentation
As-Built documentation delivered at activation, maintained through resident phase.
9-Month Engagement
Structured program spanning initial deployment through sustained long-term execution.
Deliverables & Commercial
Bundle Components
- Advanced Activation: 3 use cases, 90-day window
- Resident Services: 48 hours over months 4–9
- ~8 hours/month Resident cadence
- Architecture and As-Built documentation
What Success Looks Like
- Cribl deployed and operational within 90 days
- Three use cases delivered and validated
- Continued expansion of pipelines and use cases
- Sustained execution momentum over 9 months
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Cribl Bundled Program |
| Tier | Advanced |
| Pricing Model | Bundled Capacity + Fixed Scope |
| Total Term | 9 Months |
| Scope | Advanced Activation + 8 hrs/mo (6 months) |
| nth → VAR Price | $33,600 |
| VAR → Client Price | $42,000 |
| nth degree MSRP | $45,000 |
| VAR Margin Target | ~20% |
SRV-CRIBL-BND-ENTERPRISE-9M
Cribl Enterprise Bundle
Deploy Cribl. Deliver Five Use Cases. Sustain Execution at Scale.
● BUNDLED PROGRAM · 9 MONTHS
nth → VAR
$42,000
Wholesale price to VAR
VAR → Client
$52,500
Suggested resale (~20% margin)
nth MSRP
$55,000
Enterprise Activation + 48 hrs RS
Activation establishes the enterprise foundation. Resident Services ensure it scales and continues to deliver value over time.
Bundle Scope
✓ Activation (Months 1–3)
- Architecture design and dependency planning
- Use Case Planning Workshop
- Deployment of Cribl (Leader + Worker Groups)
- Five (5) customer-selected use cases
- Standardized pipeline architecture
- Architecture and As-Built documentation
- ~40 guided sessions over 90 days
+ Resident Services (Months 4–9)
- 48 hours of Resident Services
- ~8 hours per month over 6 months
- 2-hour minimum sessions, scheduled in advance
- Enterprise expansion and standardization
- Performance and cost optimization at scale
- Knowledge transfer and enablement
What You Get
Enterprise Cribl Deployment
Cribl deployed and operational within 90 days with five validated use cases at enterprise scale.
Sustained Enterprise Execution
48 hours of Resident Services to ensure the platform scales and continues to deliver value.
Standardization & Expansion
Resident sessions focused on expanding pipelines, standardizing architecture, and scaling use cases.
Increased Team Capability
Hands-on knowledge transfer throughout both activation and resident phases at enterprise scale.
Architecture Documentation
Comprehensive As-Built documentation delivered at activation, maintained through resident phase.
9-Month Engagement
Full enterprise lifecycle — deployment through sustained, structured execution at scale.
Deliverables & Commercial
Bundle Components
- Enterprise Activation: 5 use cases, 90-day window
- Resident Services: 48 hours over months 4–9
- ~8 hours/month Resident cadence
- Architecture and As-Built documentation
What Success Looks Like
- Cribl deployed and operational within 90 days
- Five use cases delivered and validated
- Continued expansion and standardization across pipelines
- Sustained execution momentum across teams and domains
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Cribl Bundled Program |
| Tier | Enterprise |
| Pricing Model | Bundled Capacity + Fixed Scope |
| Total Term | 9 Months |
| Scope | Enterprise Activation + 8 hrs/mo (6 months) |
| nth → VAR Price | $42,000 |
| VAR → Client Price | $52,500 |
| nth degree MSRP | $55,000 |
| VAR Margin Target | ~20% |
SRV-CRIBL-MIG-CLOUD
Cribl Cloud Migration
Migrate to Cloud. Preserve Integrity. Optimize for Scale.
● FIXED-SCOPE MIGRATION PROGRAM
nth → VAR
$8,800
Wholesale price to VAR
VAR → Client
$11,000
Suggested resale (~20% margin)
nth MSRP
$12,000
4 Weeks · Fixed Scope
Cloud migration requires structure to avoid disruption — Cribl migrated, validated, and optimized for cloud performance and cost.
Ideal For
☁
Cloud Migration Projects
Organizations moving Cribl from on-premises or legacy infrastructure to cloud environments.
🔄
Infrastructure Modernization
Teams modernizing data routing where cloud optimization and cost profiling must be validated.
🛡
Minimal Disruption Required
Environments where pipeline continuity and downstream system stability are critical during migration.
⚡
Performance & Cost Optimization
Organizations where cloud performance and cost profiles need to be validated and optimized post-migration.
Migration Scope
✓ Included
- Current state architecture review
- Migration planning and dependency mapping
- Cloud environment configuration
- Pipeline migration and validation
- Source and destination reconfiguration
- Performance and cost validation
- Architecture and As-Built documentation
✗ Out of Scope
- New pipeline builds beyond existing scope
- New use case implementation
- Post-migration operational support
- Cloud infrastructure provisioning
What You Get
Migrated Cloud Environment
Cribl fully migrated and operational in the target cloud environment.
Validated Pipelines
All pipelines and data routing validated post-migration to ensure no disruption to downstream systems.
Cloud Optimization
Configuration optimized for cloud performance and cost aligned to defined expectations.
Architecture Documentation
Updated architecture and As-Built documentation reflecting the migrated cloud environment.
Knowledge Transfer
Embedded knowledge transfer so teams can operate and maintain Cribl in the cloud environment.
Dependency Mapping
Documented migration plan and dependency map produced before migration execution begins.
Deliverables & Commercial
Deliverables
- Migrated Cribl environment to cloud infrastructure
- Validated pipelines and data routing
- Optimized configuration for cloud performance and cost
- Architecture and As-Built documentation
What Success Looks Like
- Cribl successfully operating in cloud environment
- Data flowing correctly across all pipelines and destinations
- Performance and cost aligned to expectations
- No disruption to downstream systems
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Cribl Outcome Package — Migration |
| Tier | Enterprise |
| Pricing Model | Fixed Fee (Scoped Outcome) |
| Term | 4 Weeks |
| nth → VAR Price | $8,800 |
| VAR → Client Price | $11,000 |
| nth degree MSRP | $12,000 |
| VAR Margin Target | ~20% |
SRV-CRIBL-SYSLOG-REPL
Cribl Syslog Replacement
Replace Legacy Syslog. Improve Reliability. Modernize Data Intake.
● FIXED-SCOPE REPLACEMENT PROGRAM
nth → VAR
$11,000
Wholesale price to VAR
VAR → Client
$13,750
Suggested resale (~20% margin)
nth MSRP
$15,000
2 Weeks · Fixed Scope
Replacing syslog infrastructure requires controlled execution to avoid disruption — this engagement transitions legacy syslog functions into Cribl with structured implementation and validation.
Ideal For
🔁
Legacy Syslog Replacement
Organizations where existing syslog platforms are difficult to maintain, expand, or provide consistent data forwarding across sources and destinations.
📡
Data Intake Modernization
Teams modernizing data intake and routing controls where legacy syslog visibility and performance have degraded over time.
⚡
Reliability & Visibility Improvement
Environments where routing and filtering controls are limited or brittle and improved observability of data intake is required.
📐
Improved Routing Flexibility
Organizations requiring greater control over syslog routing, filtering, and forwarding behavior across sources and destinations.
Replacement Scope
✓ Base Replacement Included
- Current state syslog architecture review
- Replacement planning and dependency mapping
- Cribl configuration for syslog intake and routing
- Source migration and destination validation
- Testing of routing, filtering, and forwarding behavior
- Documentation of replacement architecture and configuration
✗ Out of Scope
- Non-syslog data source onboarding
- Broader platform deployment or activation
- Post-engagement operational support
- Infrastructure provisioning
Delivery model: Structured working sessions (typically 2 hours each). Remote delivery with Cribl-certified consultant. Active customer participation required.
What You Get
Transitioned Syslog Functions
Legacy syslog functions structured replaced by Cribl with controlled implementation and validation throughout.
Validated Routing & Forwarding
Routing, filtering, and forwarding behavior tested and validated — data flowing correctly to intended destinations.
Improved Reliability & Visibility
Improved reliability and observability of data intake replacing brittle legacy syslog controls.
Dependency Mapping
Replacement plan and dependency map produced before migration execution begins — no surprises.
Architecture Documentation
Replacement architecture and configuration documentation delivered at engagement close.
Knowledge Transfer
Guided sessions with embedded knowledge transfer so teams can manage and extend the new intake layer.
Deliverables & Commercial
Deliverables
- Structured replacement of legacy syslog functions with Cribl
- Validated routing, filtering, and destination behavior
- Improved reliability and visibility into data intake
- Architecture and As-Built documentation
What Success Looks Like
- Legacy syslog functions successfully transitioned to Cribl
- Data routed correctly to intended destinations
- Improved reliability, flexibility, and observability of data intake
- Reduced operational friction in managing syslog flows
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Cribl Outcome Package — Modernization |
| Tier | Strategic |
| Pricing Model | Fixed Fee (Scoped Outcome) |
| Term | 2 Weeks |
| nth → VAR Price | $11,000 |
| VAR → Client Price | $13,750 |
| nth degree MSRP | $15,000 |
| VAR Margin Target | ~20% |
This service can be enhanced through Activation, Resident Services, or mesh™ subscription models for broader modernization, optimization, or governance.
SRV-CRIBL-HC-DEPLOY
Cribl Health Check — Deployment
Assess Deployment. Validate Configuration. Identify Optimization Opportunities.
● FIXED-SCOPE HEALTH CHECK
nth → VAR
$2,000
Wholesale price to VAR
VAR → Client
$2,500
Suggested resale (~20% margin)
nth MSRP
$2,995
1 Week · Fixed Scope
You cannot optimize what you cannot clearly assess — a structured evaluation of Cribl deployment health with actionable, prioritized recommendations.
Ideal For
🔍
Production Deployments
Organizations with Cribl in production who need a structured review to identify configuration drift and performance gaps.
⚠
Performance Concerns
Environments experiencing performance bottlenecks, cost inefficiencies, or inconsistent data routing.
📐
Pre-Expansion Assessment
Teams preparing to expand, migrate, or optimize their Cribl deployment who need a clear current-state baseline.
🛣
Roadmap Definition
Organizations needing a structured, prioritized remediation roadmap before committing to the next phase.
Assessment Scope
✓ Included
- Current state architecture review
- Pipeline and configuration analysis
- Data routing and destination validation
- Performance and throughput evaluation
- Cost and data reduction assessment
- Identification of optimization opportunities
- Findings documentation and recommendations
✗ Out of Scope
- Remediation or implementation work
- New pipeline builds or use cases
- Post-assessment ongoing support
- Architecture redesign or migration planning
Follow-on: Findings from this Health Check can be executed through Activation, Resident Services, or mesh™ subscription models.
What You Get
Deployment Health Assessment
Comprehensive evaluation of current Cribl deployment health across pipeline, configuration, and performance dimensions.
Identified Gaps
Performance, configuration, and efficiency gaps identified and documented with clear context.
Prioritized Recommendations
Structured, prioritized recommendations for improvement — not a generic checklist.
Architecture Review
Architecture and configuration review documentation delivered as part of the assessment output.
Optimization Roadmap
Clear path forward for remediation and optimization, structured for action.
Pipeline Visibility
Improved visibility into pipeline performance, cost, and efficiency as a direct output of the assessment.
Deliverables & Commercial
Deliverables
- Comprehensive Cribl deployment health assessment
- Identified and prioritized optimization opportunities
- Architecture and configuration review documentation
- Defined path forward for remediation and improvement
What Success Looks Like
- Clear understanding of current system health
- Identified and prioritized optimization opportunities
- Improved visibility into pipeline performance and efficiency
- Defined path forward for remediation and improvement
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Cribl Platform Health Check |
| Tier | Foundation |
| Pricing Model | Fixed Fee (Scoped Outcome) |
| Term | 1 Week |
| nth → VAR Price | $2,000 |
| VAR → Client Price | $2,500 |
| nth degree MSRP | $2,995 |
| VAR Margin Target | ~20% |
SOL-SPLK-HEALTH-FND
Splunk Health Check — Foundational
Establish Baseline. Identify Gaps. Define the Path Forward.
● LAND MOTION · FIXED-SCOPE ASSESSMENT
nth → VAR
$2,500
Wholesale price to VAR
VAR → Client
$3,125
Suggested resale (~20% margin)
nth MSRP
$3,495
2 Days · Fixed Scope
You cannot improve what you have not clearly assessed — this engagement establishes the baseline required for meaningful progress across performance, data, and configuration.
Ideal For
🟢
New Client Onboarding
New clients onboarding to nth degree services who need a structured baseline before any optimization or execution work begins.
❓
Unclear Performance Issues
Existing environments with performance degradation, resource utilization concerns, or search issues without clear root cause visibility.
📐
Pre-Optimization Assessment
Organizations preparing for any optimization, expansion, or investment initiative who require a clear current-state baseline first.
📋
Baseline Requirement
Teams where stakeholder alignment on next steps requires a structured, evidenced assessment of the current environment.
Engagement Scope
✓ Included (2 Days)
- Splunk environment assessment and analysis
- Architecture and configuration review
- Data onboarding and pipeline validation
- Search performance and resource utilization review
- Identification of optimization opportunities
- Health Check report with findings and recommendations
- Executive readout with recommended next steps
✗ Out of Scope
- Remediation or implementation work
- Deep architectural analysis (see Strategic tier)
- Post-assessment ongoing support
- Custom integrations or configuration changes
Positioning: This is the Land motion for Splunk Health — it establishes clarity before execution. Not a generic review. A structured baseline for action.
What You Get
Health Check Report
Comprehensive findings and recommendations covering architecture, configuration, data, and performance.
Identified Risks & Gaps
Performance gaps, data onboarding issues, and configuration risks identified and documented with context.
Prioritized Opportunities
Optimization opportunities prioritized by impact — structured for action, not a generic checklist.
Architecture Review
Review of Splunk architecture, configuration, and data pipeline against current operational and security use cases.
Executive Readout
Executive-level summary of findings with recommended next steps — ready for stakeholder presentation.
Clear Path Forward
Stakeholder alignment on current state and a defined improvement roadmap as a direct output of the assessment.
Deliverables & Commercial
Deliverables
- Health Check report with findings and recommendations
- Identified risks and performance gaps
- Prioritized improvement opportunities
- Executive readout with recommended next steps
What Success Looks Like
- Clear understanding of current Splunk environment state
- Identified gaps across performance, data, and configuration
- Prioritized roadmap for improvement
- Alignment between stakeholders on next steps
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Splunk Health Check |
| Tier | Foundation — Land Motion |
| Pricing Model | Fixed Fee (Scoped Outcome) |
| Term | 2 Days |
| nth → VAR Price | $2,500 |
| VAR → Client Price | $3,125 |
| nth degree MSRP | $3,495 |
| VAR Margin Target | ~20% |
When combined with a mesh™ subscription, organizations benefit from ongoing prioritization, governance, and sustained execution against identified improvement areas.
SOL-SPLK-HEALTH-STR
Splunk Health Check — Strategic
Validate Performance. Align Architecture. Enable Optimization.
● GOVERN MOTION · FIXED-SCOPE ASSESSMENT
nth → VAR
$4,150
Wholesale price to VAR
VAR → Client
$5,187.50
Suggested resale (~20% margin)
nth MSRP
$5,995
3 Days · Fixed Scope
Optimization requires more than visibility — this engagement provides the structure and insight needed to improve performance and scale effectively.
Ideal For
📈
Performance & Scaling Challenges
Environments experiencing performance degradation across search, indexing, and data pipelines as the platform grows.
🏗
Architecture Alignment
Organizations where misalignment between architecture and evolving use cases is limiting efficiency and scalability.
💰
Cost & Utilization Concerns
Teams identifying resource utilization inefficiencies and cost drivers that require deeper analysis than a baseline review.
🔍
Beyond Baseline Assessment
Organizations that have completed a Foundational Health Check and require deeper architectural and performance insight.
Engagement Scope
✓ Included (3 Days)
- Detailed architecture and deployment analysis
- Indexing, data flow, and pipeline evaluation
- Search performance and resource utilization assessment
- Identification of bottlenecks and inefficiencies
- Optimization opportunity mapping
- Strategic Health Check report with detailed findings
- Prioritized optimization roadmap
- Executive readout with actionable recommendations
✗ Out of Scope
- Remediation or implementation work
- Enterprise-scale cross-environment analysis (see Enterprise tier)
- Post-assessment ongoing support
- Custom configuration changes
Positioning: This is the Govern motion for Splunk Health — it aligns architecture and performance to enable optimization. Not a surface-level review. A structured evaluation designed to enable meaningful improvement.
What You Get
Strategic Health Check Report
Detailed findings covering architecture, indexing strategy, data flow, pipeline efficiency, and search performance.
Performance & Architectural Gaps
Identified performance and architectural gaps documented with context — not a generic list of observations.
Optimization Roadmap
Prioritized optimization roadmap structured for action across performance, cost, and architecture improvement.
Bottleneck Identification
Search and ingestion bottlenecks identified and mapped to architectural root causes.
Executive Readout
Executive-level summary with actionable recommendations — ready for stakeholder and leadership presentation.
Scalability Alignment
Validation of alignment between platform design and operational needs with a defined path toward improved efficiency.
Deliverables & Commercial
Deliverables
- Strategic Health Check report with detailed findings
- Identified performance and architectural gaps
- Prioritized optimization roadmap
- Executive readout with actionable recommendations
What Success Looks Like
- Clear understanding of performance and architectural constraints
- Identified and prioritized optimization opportunities
- Alignment between platform design and operational needs
- Defined path toward improved efficiency and scalability
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Splunk Health Check |
| Tier | Strategic — Govern Motion |
| Pricing Model | Fixed Fee (Scoped Outcome) |
| Term | 3 Days |
| nth → VAR Price | $4,150 |
| VAR → Client Price | $5,187.50 |
| nth degree MSRP | $5,995 |
| VAR Margin Target | ~20% |
When combined with a mesh™ subscription, organizations benefit from ongoing governance, continuous optimization, and sustained execution against identified improvement initiatives.
SOL-SPLK-HEALTH-ENT
Splunk Health Check — Enterprise
Assess at Scale. Identify Risk. Design for Performance and Growth.
● ACCELERATE MOTION · FIXED-SCOPE ASSESSMENT
nth → VAR
$6,650
Wholesale price to VAR
VAR → Client
$8,312.50
Suggested resale (~20% margin)
nth MSRP
$9,495
5 Days · Fixed Scope
At enterprise scale, performance and risk are interconnected — this engagement ensures your Splunk environment is designed to scale efficiently, perform reliably, and support long-term growth.
Ideal For
🏢
Large-Scale Deployments
Large-scale or multi-environment Splunk deployments where performance degradation, inconsistent architecture, and data growth present systemic challenges.
⚠
Cost & Risk at Scale
Organizations where data growth is outpacing cost control and infrastructure design, creating risk that is difficult to isolate and resolve.
🚀
Pre-Growth or Transformation
Teams preparing for significant growth, expansion, or platform transformation who require enterprise-level architectural alignment first.
🔀
Cross-Environment Visibility
Environments with fragmented onboarding, indexing, and retention strategies across business units requiring end-to-end evaluation.
Engagement Scope
✓ Included (5 Days)
- Enterprise architecture and deployment analysis
- Data growth, indexing, and retention strategy evaluation
- Cross-environment performance and scalability assessment
- Identification of systemic risks and inefficiencies
- Assessment of cost drivers and efficiency opportunities
- Optimization and future-state design recommendations
- Enterprise Health Check report with comprehensive findings
- Executive readout with strategic recommendations
✗ Out of Scope
- Remediation or implementation work
- Post-assessment ongoing support
- Custom configuration changes
- Infrastructure provisioning or migration
Positioning: This is the Accelerate motion for Splunk Health — it enables enterprise optimization, scalability, and risk mitigation. Not an isolated assessment. A system-level evaluation of performance, risk, and scalability.
What You Get
Enterprise Health Check Report
Comprehensive findings covering enterprise architecture, data growth, indexing strategy, retention, and cross-environment performance.
Systemic Risk Identification
Identified risks, constraints, and performance gaps documented at the system level — not isolated observations.
Scalability Roadmap
Prioritized optimization and scalability roadmap designed for enterprise-scale action and long-term planning.
Cost & Efficiency Analysis
Assessment of cost drivers and efficiency opportunities across the enterprise deployment.
Future-State Design
Structured recommendations for optimization, scalability, and future-state architecture design.
Executive Readout
Strategic recommendations presented in an executive-ready format — aligned to business objectives, not just technical findings.
Deliverables & Commercial
Deliverables
- Enterprise Health Check report with comprehensive findings
- Identified risks, constraints, and performance gaps
- Prioritized optimization and scalability roadmap
- Executive readout with strategic recommendations
What Success Looks Like
- Clear understanding of enterprise-wide performance and risk
- Identified and prioritized scalability and optimization opportunities
- Alignment between platform architecture and business objectives
- Defined path toward sustainable performance and growth
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Splunk Health Check |
| Tier | Enterprise — Accelerate Motion |
| Pricing Model | Fixed Fee (Scoped Outcome) |
| Term | 5 Days |
| nth → VAR Price | $6,650 |
| VAR → Client Price | $8,312.50 |
| nth degree MSRP | $9,495 |
| VAR Margin Target | ~20% |
When combined with a mesh™ subscription, organizations benefit from ongoing governance, continuous refinement of data and performance strategies, and sustained execution against strategic optimization initiatives.
SRV-CRIBL-BT-FRAC
Cribl Fractional Block Time
Expert Cribl execution against a defined objective — no subscription required.
● TIME-BASED EXECUTION MODEL
Standard Block
20 or 40 hrs
3 Month Delivery Window
Extended Block
60 or 120 hrs
6 Month Delivery Window
Block Time puts expert Cribl execution against a defined objective — with a fixed hour allocation, a clear delivery window, and a consultant assigned to your work.
Ideal For
🎯
Bounded Cribl Projects
Organizations with a specific, scoped Cribl objective that needs focused execution without a long-term commitment.
⚡
Targeted Progress
Teams that need fast, targeted progress on a defined Cribl pipeline, routing, or data reduction objective.
💰
Fixed-Budget Engagements
Leaders who want a fixed-price, scoped block of Cribl expertise without variable billing or open-ended SOWs.
🔍
Capability Evaluation
Buyers evaluating nth degree's Cribl capabilities before committing to a longer-term mesh™ subscription engagement.
How It Works
1
Define the Objective
Client and VAR align on a specific, bounded Cribl project objective before the engagement begins.
2
Purchase Hours
A Block Time allocation is agreed and purchased — 20 or 40 hrs (3-month) or 60 or 120 hrs (6-month).
3
Schedule Sessions
Sessions are pre-scheduled at the start of the delivery window. 48-hour advance notice required to cancel or reschedule.
4
Execute & Deliver
The assigned Consultant works against the defined objective. Close-out summary delivered at completion.
What You Get
Custom Hour Allocation
A defined block of Cribl Consultant hours — 20, 40, 60, or 120 — matched to your project scope and delivery window.
Assigned Cribl Consultant
A dedicated nth degree Cribl specialist assigned to your project for the full duration of the engagement.
Scheduled Working Sessions
Pre-scheduled sessions in structured increments — typically 2-hour minimum blocks, scheduled in advance.
Technical Execution & Outputs
Hands-on Cribl work across pipelines, routing, data reduction, integrations, and performance tuning.
Session Documentation
Notes, configuration changes, and recommendations captured and delivered after each working session.
Close-Out Summary
End-of-engagement summary of work completed, outcomes achieved, and recommended next steps.
Scope Boundaries
✓ In Scope
- Technical execution related to the client's Cribl environment within the defined project objective
- Pipeline configuration, data routing, source and destination setup
- Data reduction strategies and destination cost optimization
- Performance tuning, bottleneck identification, and configuration improvements
- Migration support, syslog replacement, or cloud transition work related to the defined objective
- Documentation of configurations, architecture, and completed work
✗ Out of Scope
- Work outside the defined project objective without a written amendment
- Additional hours beyond the purchased Block Time Allocation without a new SOW
- Ongoing operations, managed services, or continuous advisory
- Modification, installation, or maintenance of non-Cribl products
- Weekend or holiday availability
- Onsite visits
Deliverables & Commercial
Deliverables
- Technical execution outputs aligned to the defined project objective
- Configuration updates, pipeline changes, or documentation as applicable to the project scope
- Session notes and progress documentation
- Close-out summary with outcomes and recommended next steps
Block Time Terms
- Sessions must be scheduled in advance — at least 48 hours' notice required to cancel or reschedule
- Unused hours expire at the end of the Delivery Window and are non-refundable
- Additional hours beyond the purchased allocation require a new SOW or written amendment
- Onsite visits and weekend availability are out of scope by default
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Model | Fractional Block Time |
| Hour Packages | 20, 40, 60, or 120 hrs |
| Delivery Window | 3 months (20/40 hr) · 6 months (60/120 hr) |
| Session Format | 2-hour minimum increments |
| Governance | Not included |
| nth → VAR Rate | $230 / hr |
| VAR → Client Rate | $288 / hr |
| nth degree MSRP | $300 / hr |
| VAR Margin Target | ~20% |
Not the right fit?
When continuous execution is needed — mesh™ is the answer.
Block Time is designed for focused, one-time projects. When your client needs ongoing execution, structured governance, and outcome-aligned delivery, mesh™ subscription services are the right model.
Explore mesh™ Subscription Services →
SRV-SPLK-BT-FRAC
Splunk Fractional Block Time
Expert Splunk execution against a defined objective — no subscription required.
● TIME-BASED EXECUTION MODEL
Standard Block
20 or 40 hrs
3 Month Delivery Window
Extended Block
60 or 120 hrs
6 Month Delivery Window
Block Time puts expert Splunk execution against a defined objective — with a fixed hour allocation, a clear delivery window, and a consultant assigned to your work.
Ideal For
🎯
Bounded Splunk Projects
Organizations with a specific, scoped Splunk objective that needs focused execution without a long-term commitment.
⚡
Targeted Progress
Teams that need fast, targeted progress on a defined Splunk search optimization, data onboarding, or detection objective.
💰
Fixed-Budget Engagements
Leaders who want a fixed-price, scoped block of Splunk expertise without variable billing or open-ended SOWs.
🔍
Capability Evaluation
Buyers evaluating nth degree's Splunk capabilities before committing to a longer-term mesh™ subscription engagement.
How It Works
1
Define the Objective
Client and VAR align on a specific, bounded Splunk project objective before the engagement begins.
2
Purchase Hours
A Block Time allocation is agreed and purchased — 20 or 40 hrs (3-month) or 60 or 120 hrs (6-month).
3
Schedule Sessions
Sessions are pre-scheduled at the start of the delivery window. 48-hour advance notice required to cancel or reschedule.
4
Execute & Deliver
The assigned Consultant works against the defined objective. Close-out summary delivered at completion.
What You Get
Custom Hour Allocation
A defined block of Splunk Consultant hours — 20, 40, 60, or 120 — matched to your project scope and delivery window.
Assigned Splunk Consultant
A dedicated nth degree Splunk specialist assigned to your project for the full duration of the engagement.
Scheduled Working Sessions
Pre-scheduled sessions in structured increments — typically 2-hour minimum blocks, scheduled in advance.
Technical Execution & Outputs
Hands-on Splunk work across search optimization, data onboarding, detection development, and index configuration.
Session Documentation
Notes, configuration changes, and recommendations captured and delivered after each working session.
Close-Out Summary
End-of-engagement summary of work completed, outcomes achieved, and recommended next steps.
Scope Boundaries
✓ In Scope
- Technical execution related to the client's Splunk environment within the defined project objective
- Search and dashboard optimization, data onboarding, pipeline improvements
- Detection development, tuning, and Splunk ES configuration
- Index configuration, data model review, and retention policy work
- Integration support and upgrade planning related to the defined objective
- Documentation of configurations, architecture, and completed work
✗ Out of Scope
- Work outside the defined project objective without a written amendment
- Additional hours beyond the purchased Block Time Allocation without a new SOW
- Ongoing operations, managed services, or continuous advisory
- Modification, installation, or maintenance of non-Splunk products
- Weekend or holiday availability
- Onsite visits
Deliverables & Commercial
Deliverables
- Technical execution outputs aligned to the defined project objective
- Configuration updates, optimizations, or documentation as applicable to the project scope
- Session notes and progress documentation
- Close-out summary with outcomes and recommended next steps
Block Time Terms
- Sessions must be scheduled in advance — at least 48 hours' notice required to cancel or reschedule
- Unused hours expire at the end of the Delivery Window and are non-refundable
- Additional hours beyond the purchased allocation require a new SOW or written amendment
- Onsite visits and weekend availability are out of scope by default
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Model | Fractional Block Time |
| Hour Packages | 20, 40, 60, or 120 hrs |
| Delivery Window | 3 months (20/40 hr) · 6 months (60/120 hr) |
| Session Format | 2-hour minimum increments |
| Governance | Not included |
| nth → VAR Rate | $230 / hr |
| VAR → Client Rate | $288 / hr |
| nth degree MSRP | $300 / hr |
| VAR Margin Target | ~20% |
Not the right fit?
When continuous execution is needed — mesh™ is the answer.
Block Time is designed for focused, one-time projects. When your client needs ongoing execution, structured governance, and outcome-aligned delivery, mesh™ subscription services are the right model.
Explore mesh™ Subscription Services →
MESH-INTRO-xH-3M
mesh™ Introduction
Prove Execution. Establish Momentum. Validate the Model.
● Execution Proof Point — Land Motion
Capacity Range
20–40
Hours / Month
Execution Challenges
Organizations exploring new execution models face early uncertainty:
The Challenge
- Traditional consulting models fail to sustain momentum
- Outcomes are unclear despite significant spend
- Work is reactive, not continuously aligned to outcomes
- No structured way to validate a new delivery model
Without a controlled entry point, adoption risk remains high.
What mesh™ Changes
We provide a structured proof point for governed execution:
- Capacity-based execution instead of hourly consumption
- Ongoing prioritization aligned to business outcomes
- Embedded execution with clear ownership and flexible access to capacity
- Measurable output within a defined engagement window
Unlike traditional service engagements, mesh™ is not constrained by fixed working sessions — execution can be engaged in flexible increments, from quick alignment discussions to deep working sessions, enabling progress at the pace of business.
Ideal For
🎯
New Clients Evaluating mesh™
Organizations that want to validate the mesh™ execution model before committing to a longer-term subscription.
⚡
Immediate Momentum Needed
Teams frustrated with traditional consulting models that need fast, structured execution against defined outcomes.
💰
Rapid Proof of Value
Leaders who need measurable output within 30–60 days to build internal confidence before expanding scope.
🔍
Controlled Entry Point
Buyers who want a structured, low-risk way to experience the mesh™ model and validate fit before scaling.
How It Works
1
Define Priorities
Client and VAR align on objectives and build the initial Client Success Plan before the engagement begins.
2
Assign PSA
A dedicated Principal Solutions Architect is assigned and execution begins against prioritized outcomes.
3
Execute Continuously
Work is performed continuously in flexible increments — aligned to need, not a fixed session format.
4
Review & Calibrate
Monthly Reviews track progress. Quarterly Calibrations re-align the CSP to evolving business priorities.
What You Get
Assigned Principal Solutions Architect
A dedicated PSA operates as an embedded execution partner — not a vendor. Aligned to your outcomes, not a statement of work.
Client Success Plan (CSP)
A living document capturing prioritized objectives, active work, and execution outcomes. Updated continuously throughout the engagement.
Flexible Execution Model
Work delivered in sessions or independently. Sessions from 15 minutes to multi-hour — no rigid format, aligned to need.
Monthly Review Meetings
Structured monthly check-ins covering progress toward objectives, completed work, upcoming priorities, and adjustments as needed.
Quarterly Calibrations
Results validated against the CSP every 90 days. Priorities re-aligned to evolving business objectives. Capacity adjusted as needed.
Execution Reporting
Transparent reporting on completed work, work in progress, and outcomes — keeping all stakeholders aligned throughout the engagement.
Scope Boundaries
✓ In Scope
- Execution governed by ongoing prioritization aligned to defined outcomes
- Work performed in flexible increments aligned to the Client Success Plan
- Monthly Review Meeting cadence (×2 over 3-month term)
- Quarterly Calibration at Day 60
- Transparent execution reporting and recommended next-step roadmap
✗ Out of Scope
- Unlimited execution capacity
- Fixed project-based deliverables outside the CSP framework
- Long-term embedded governance (covered in extended tiers)
Operating Rhythm
| Meeting |
Cadence |
Purpose |
| Monthly Review Meeting | Monthly (×2) | Progress toward objectives · Completed work · Work in progress · Upcoming priorities · Adjustments as needed |
| Quarterly Calibration | Once (Day 60) | Validation of results against CSP (prior 90 days) · Alignment of CSP (next 90 days) · Adjustment of priorities · Alignment of capacity to outcomes |
Deliverables & Commercial
Deliverables
- Completed work aligned to defined outcomes
- Transparent execution reporting
- Measurable output within first 90 days
- Clear roadmap for continued engagement
When to Use
- New clients evaluating mesh™
- Organizations frustrated with traditional consulting models
- Teams needing immediate execution momentum
- Situations requiring rapid proof of value
What Success Looks Like
- Measurable output within first 30–60 days
- Clear alignment between execution and outcomes
- Reduced friction in delivery and prioritization
- Confidence to scale into longer-term engagement
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Pricing Model | Capacity-Based Subscription |
| Term | 3 Months |
| Capacity Range | 20–40 hrs / month |
| Governance | Full model included |
| OKR Alignment | Included |
| Portal Access | Included |
| nth → VAR Rate | $250 / hr |
| VAR → Client Rate | $312.50 / hr |
| MSRP | $330 / hr |
| VAR Margin Target | ~20% |
Ready to scale?
Proven value. Ready to grow.
A successful Introduction engagement is the starting point — not the destination. Clients who validate the mesh™ model here typically progress to Foundational or Strategic tier to sustain and scale their execution momentum.
Explore the full mesh™ Tier Guide →
MESH-FND-xH-6M
mesh™ Foundational
Establish Execution Stability. Maintain Momentum. Deliver Consistent Outcomes.
● Operational Stability — Govern Motion
Capacity Range
20–40
Hours / Month
Execution Challenges
After initial success, organizations struggle to maintain consistent execution without a structured system to sustain it.
The Challenge
- Priorities shift without structured alignment
- Execution becomes inconsistent across teams
- Progress slows without continuous oversight
- Outcomes are difficult to sustain over time
Without structure, early gains erode.
What mesh™ Changes
We provide a structured system for sustained execution:
- Capacity-based execution instead of hourly consumption
- Ongoing prioritization aligned to business outcomes
- Embedded execution with clear ownership and flexible access to capacity
- Measurable output aligned to defined objectives
Unlike traditional service engagements, mesh™ is not constrained by fixed working sessions — execution can be engaged in flexible increments, from quick alignment discussions to deep working sessions, enabling progress at the pace of business.
Ideal For
📈
Sustaining Early Momentum
Organizations that have validated mesh™ and are ready to sustain execution momentum beyond the initial engagement.
🔄
Consistent Progress Needed
Teams that need structured prioritization and consistent progress against evolving business objectives.
🏗️
Execution Stability Critical
Environments where losing execution continuity would erode early wins or delay key outcomes.
👁️
Visibility Into Execution
Leaders who need clear, ongoing visibility into what is being worked on and how it aligns to outcomes.
How It Works
1
Define Priorities
Client and VAR align on objectives and build the initial Client Success Plan before the engagement begins.
2
Assign PSA
A dedicated Principal Solutions Architect is assigned and execution begins against prioritized outcomes.
3
Execute Continuously
Work is performed continuously in flexible increments — aligned to need, not a fixed session format.
4
Review & Calibrate
Monthly Reviews track progress. Quarterly Calibrations re-align the CSP to evolving business priorities.
What You Get
Assigned Principal Solutions Architect
A dedicated PSA operates as an embedded execution partner — not a vendor. Aligned to your outcomes, not a statement of work.
Client Success Plan (CSP)
A living document capturing prioritized objectives, active work, and execution outcomes. Updated continuously throughout the engagement.
Flexible Execution Model
Work delivered in sessions or independently. Sessions from 15 minutes to multi-hour — no rigid format, aligned to need.
Monthly Review Meetings
Structured monthly check-ins covering progress toward objectives, completed work, upcoming priorities, and adjustments as needed.
Quarterly Calibrations
Results validated against the CSP every 90 days. Priorities re-aligned to evolving business objectives. Capacity adjusted as needed.
Execution Reporting
Transparent reporting on completed work, work in progress, and outcomes — keeping all stakeholders aligned throughout the engagement.
Scope Boundaries
✓ In Scope
- Execution governed by ongoing prioritization aligned to defined outcomes
- Work performed in flexible increments aligned to the Client Success Plan
- Monthly Review Meeting cadence (×6 or ×12 over term)
- Quarterly Calibrations (×2 or ×4 over term)
- Transparent execution reporting and roadmap alignment
✗ Out of Scope
- Unlimited execution capacity
- Fixed project-based deliverables outside the CSP framework
- Long-term embedded governance (covered in extended tiers)
Operating Rhythm
| Meeting |
Cadence |
Purpose |
| Monthly Review Meeting | Monthly (×6 or ×12) | Progress toward objectives · Completed work · Work in progress · Upcoming priorities · Adjustments as needed |
| Quarterly Calibration | Every 90 days (×2 or ×4) | Validation of results against CSP (prior 90 days) · Alignment of CSP (next 90 days) · Adjustment of priorities · Alignment of capacity to outcomes |
Deliverables & Commercial
Deliverables
- Completed work aligned to defined outcomes
- Transparent execution reporting
- Measurable progress over time
- Clear roadmap for continued engagement
When to Use
- Organizations requiring sustained execution beyond initial proof point
- Teams needing structured prioritization and consistent progress
- Environments where execution stability is critical
What Success Looks Like
- Consistent execution against defined priorities
- Sustained progress over time
- Alignment between execution and outcomes
- Reduced delivery friction across teams
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Pricing Model | Capacity-Based Subscription |
| Term | 6 or 12 Months |
| Capacity Range | 20–40 hrs / month |
| Governance | Full model included |
| OKR Alignment | Included |
| Portal Access | Included |
| nth → VAR Rate | $250 / hr |
| VAR → Client Rate | $312.50 / hr |
| MSRP | $330 / hr |
| VAR Margin Target | ~20% |
Ready to scale?
Stability achieved. Ready to accelerate.
Foundational clients who need deeper execution capacity or multi-workstream coordination should consider upgrading to mesh™ Strategic or mesh™ Enterprise.
Explore the full mesh™ Tier Guide →
MESH-STR-xH-6M
mesh™ Strategic
Drive Targeted Improvement. Align Execution. Deliver Measurable Gains.
● Outcome Accountability — Govern Motion
Capacity Range
40–80
Hours / Month
Execution Challenges
As organizations scale execution, misalignment and inefficiency emerge across teams and workstreams.
The Challenge
- Priorities compete without structured alignment to outcomes
- Execution efforts lack coordination across teams
- Improvements are inconsistent and difficult to sustain
- Outcomes are not clearly tied to execution effort
Without governance, execution becomes fragmented and impact is diluted.
What mesh™ Changes
We provide a structured system for targeted improvement:
- Capacity-based execution instead of hourly consumption
- Ongoing prioritization aligned to business outcomes
- Embedded execution with clear ownership and flexible access to capacity
- Measurable output aligned to defined improvement objectives
Unlike traditional service engagements, mesh™ is not constrained by fixed working sessions — execution can be engaged in flexible increments, from quick alignment discussions to deep working sessions, enabling progress at the pace of business.
Ideal For
🎯
Multi-Workstream Execution
Organizations that need structured execution coordination across multiple priority areas simultaneously.
📊
Measurable Improvement Required
Teams where specific, named improvements are required and outcomes must be clearly tied to execution effort.
⚙️
Stronger Alignment Needed
Leaders who need tighter alignment between execution activity and measurable business outcomes across their org.
🚀
Strategic-Level Partnership
Buyers ready to invest in a strategic execution partner — not just consulting hours — driving real improvement.
How It Works
1
Define Priorities
Client and VAR align on objectives and build the initial Client Success Plan before the engagement begins.
2
Assign PSA
A dedicated Principal Solutions Architect is assigned and execution begins against prioritized outcomes.
3
Execute Continuously
Work is performed continuously in flexible increments — aligned to need, not a fixed session format.
4
Review & Calibrate
Monthly Reviews track progress. Quarterly Calibrations re-align the CSP to evolving business priorities.
What You Get
Assigned Principal Solutions Architect
A dedicated PSA operates as an embedded execution partner — not a vendor. Aligned to your outcomes, not a statement of work.
Client Success Plan (CSP)
A living document capturing prioritized objectives, active work, and execution outcomes. Updated continuously throughout the engagement.
Flexible Execution Model
Work delivered in sessions or independently. Sessions from 15 minutes to multi-hour — no rigid format, aligned to need.
Monthly Review Meetings
Structured monthly check-ins covering progress toward objectives, completed work, upcoming priorities, and adjustments as needed.
Quarterly Calibrations
Results validated against the CSP every 90 days. Priorities re-aligned to evolving business objectives. Capacity adjusted as needed.
Execution Reporting
Transparent reporting on completed work, work in progress, and outcomes — keeping all stakeholders aligned throughout the engagement.
Scope Boundaries
✓ In Scope
- Execution governed by ongoing prioritization across multiple defined workstreams
- Work performed in sessions or independently per the agreed execution model
- Multi-objective Client Success Plan development, maintenance, and review
- Monthly Review Meetings (×6 or ×12) and Quarterly Calibrations (×2 or ×4)
✗ Out of Scope
- Unlimited execution capacity — mesh™ delivers fixed monthly capacity per the purchased tier
- Fixed project-based deliverables outside the Client Success Plan framework
- Work outside agreed priority areas without a CSP update
Operating Rhythm
| Meeting |
Cadence |
Purpose |
| Monthly Review Meeting | Monthly (×6 or ×12) | Cross-workstream progress review · Completed work · Upcoming priorities · Adjustments as needed |
| Quarterly Calibration | Every 90 days (×2 or ×4) | Results validation across all objectives · CSP re-alignment · Capacity adjustment for next period |
Deliverables & Commercial
Deliverables
- Completed work aligned to defined improvement objectives
- Transparent execution reporting
- Measurable gains across targeted areas
- Clear roadmap for continued optimization
When to Use
- Organizations targeting specific areas for improvement
- Teams needing stronger alignment between execution and outcomes
- Environments where measurable gains are required
What Success Looks Like
- Measurable improvement across defined priority areas
- Clear linkage between execution and outcomes
- Increased efficiency and alignment across teams
- Sustained progress through structured governance
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Pricing Model | Capacity-Based Subscription |
| Term | 6 or 12 Months |
| Capacity Range | 40–80 hrs / month |
| Governance | Full model included |
| OKR Alignment | Included |
| Portal Access | Included |
| nth → VAR Rate | $240 / hr |
| VAR → Client Rate | $300 / hr |
| MSRP | $312.50 / hr |
| VAR Margin Target | ~20% |
Ready to scale?
Improvement achieved. Ready for enterprise scale.
Strategic clients operating across multiple business units or requiring executive-level execution governance should consider mesh™ Enterprise for sustained, enterprise-scale delivery.
Explore the full mesh™ Tier Guide →
MESH-ENT-xH-12M
mesh™ Enterprise
Scale Execution. Optimize Performance. Deliver Enterprise Outcomes.
● Embedded Leadership — Accelerate Motion
Capacity Range
80–120
Hours / Month
Execution Challenges
At enterprise scale, execution complexity increases significantly — coordination across business units, leadership alignment, and sustained performance all become harder to maintain.
The Challenge
- Multiple priorities compete across business units
- Execution lacks alignment at the leadership level
- Optimization efforts are inconsistent across environments
- Outcomes are difficult to measure across large-scale initiatives
Without structured governance and execution alignment, enterprise performance suffers.
What mesh™ Changes
We provide a structured system for enterprise optimization:
- Capacity-based execution instead of hourly consumption
- Ongoing prioritization aligned to business outcomes
- Embedded execution with clear ownership and flexible access to capacity
- Measurable output aligned to enterprise objectives
Unlike traditional service engagements, mesh™ is not constrained by fixed working sessions — execution can be engaged in flexible increments, from quick alignment discussions to deep working sessions, enabling progress at the pace of business.
Ideal For
🏢
Enterprise Coordination
Large-scale environments requiring structured execution coordination across multiple business units and workstreams.
📈
Performance at Scale
Organizations optimizing performance across multiple teams, environments, or platforms simultaneously.
👔
Executive Alignment
Teams that need executive-level alignment woven into the execution model — not just consultant-level delivery.
🔭
12-Month Transformation
Leaders committed to sustained, governed execution over a full year with measurable performance outcomes at scale.
How It Works
1
Define Priorities
Client and VAR align on objectives and build the initial Client Success Plan before the engagement begins.
2
Assign PSA
A dedicated Principal Solutions Architect is assigned and execution begins against prioritized outcomes.
3
Execute Continuously
Work is performed continuously in flexible increments — aligned to need, not a fixed session format.
4
Review & Calibrate
Monthly Reviews track progress. Quarterly Calibrations re-align the CSP to evolving business priorities.
What You Get
Assigned Principal Solutions Architect
A dedicated PSA operates as an embedded execution partner — not a vendor. Aligned to your outcomes, not a statement of work.
Client Success Plan (CSP)
A living document capturing prioritized objectives, active work, and execution outcomes. Updated continuously throughout the engagement.
Flexible Execution Model
Work delivered in sessions or independently. Sessions from 15 minutes to multi-hour — no rigid format, aligned to need.
Monthly Review Meetings
Structured monthly check-ins covering progress toward objectives, completed work, upcoming priorities, and adjustments as needed.
Quarterly Calibrations
Results validated against the CSP every 90 days. Priorities re-aligned to evolving business objectives. Capacity adjusted as needed.
Execution Reporting
Transparent reporting on completed work, work in progress, and outcomes — keeping all stakeholders aligned throughout the engagement.
Scope Boundaries
✓ In Scope
- Execution governed by ongoing prioritization across multiple business units or workstreams
- Work performed in sessions or independently per the agreed enterprise execution model
- Multi-track Client Success Plan with BU-level objectives and key results
- Monthly Review Meetings (×12) and Quarterly Calibrations (×4)
- Embedded execution with executive-level alignment
✗ Out of Scope
- Unlimited execution capacity — mesh™ delivers fixed monthly capacity per the purchased tier
- Fixed project-based deliverables outside the Client Success Plan framework
- Work outside agreed priority areas without a CSP update
Operating Rhythm
| Meeting |
Cadence |
Purpose |
| Monthly Review Meeting | Monthly (×12) | Enterprise-level progress review · Cross-BU execution status · Upcoming priorities · Adjustments as needed |
| Quarterly Calibration | Quarterly (×4) | Enterprise results validation · Cross-BU re-prioritization · CSP realignment · Capacity adjustment |
Deliverables & Commercial
Deliverables
- Completed work aligned to enterprise objectives across all in-scope business units
- Transparent execution reporting with enterprise-level and BU-level visibility
- Measurable performance improvements at scale across all active tracks
- Strategic roadmap for continued optimization and sustained enterprise execution
When to Use
- Enterprise environments requiring large-scale coordination
- Organizations optimizing across multiple business units
- Teams needing executive-level alignment and execution
What Success Looks Like
- Enterprise-wide alignment between execution and outcomes
- Measurable performance improvements at scale
- Increased efficiency across teams and environments
- Sustained execution through structured governance
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Pricing Model | Capacity-Based Subscription |
| Term | 12, 24, or 36 Months |
| Capacity Range | 80–120 hrs / month |
| Governance | Full model included |
| OKR Alignment | Included |
| Portal Access | Included |
| nth → VAR Rate | $230 / hr |
| VAR → Client Rate | $287.50 / hr |
| MSRP | $300 / hr |
| VAR Margin Target | ~20% |
Ready to scale?
The highest tier of mesh™ execution.
mesh™ Enterprise is designed for organizations ready to commit to sustained, governed execution at scale. Engagements are built for multi-year renewal as outcomes compound over time.
Explore the full mesh™ Tier Guide →
SRV-CRIBL-RES-SPRINT
Cribl Resident Services — Sprint
Focused Cribl expertise. Structured working sessions. Fast, targeted progress.
● Targeted Advisory — Embedded Advisory
Hours Included
24
RSC Execution Hours
Service Period
90 Days
~30 day sprint target
Overview & Objectives
This engagement delivers a focused Cribl Resident Services sprint to provide structured technical execution and enablement against defined priorities.
Engagement Objectives
- Accelerate progress on defined Cribl priorities
- Provide hands-on technical execution and guidance
- Improve performance, configuration quality, and operational efficiency
- Enable the client team through direct working sessions
Service Structure
Resident Services are delivered by an assigned Cribl Resident Services Consultant (RSC) through scheduled working sessions. Work may also be performed independently when appropriate access is provided.
- Sessions scheduled in advance at the start of the Service Period
- 48-hour notice required to cancel or reschedule sessions
- Unused hours expire at end of Service Period — non-refundable
- Remote delivery; onsite visits out of scope by default
Scope of Services
✓ In Scope — Supported Activities
- Documenting system architecture and configurations
- Analyzing and optimizing system performance and bottlenecks
- Evaluating and recommending hardware adjustments for efficiency and optimization
- Reviewing and planning software upgrades and rollback strategies
- Streamlining and optimizing data pipelines and configurations
- Implementing data reduction strategies for destination efficiency
- Developing custom reporting and dashboards for data analysis
- Developing and implementing data lake storage solutions and replay strategies
✗ Out of Scope
- Modification, installation, or maintenance of customer hardware or network equipment
- Modification, installation, or maintenance of non-platform products or services
- Weekend or holiday availability
- Onsite visits
- Any services or activities not expressly included in the applicable scope
Ideal For
Organizations with a specific, near-term Cribl challenge that needs focused execution now — not a 6-month engagement.
Teams that need fast, targeted progress on a defined priority within a concentrated timeframe.
Leaders who need a focused Cribl resource applied to one high-priority area with a fixed, predictable cost.
Buyers who want expert execution now with a clear, scoped outcome.
What You Get
24 Hours of RSC Execution
24 hours of dedicated Cribl Resident Services Consultant time applied against your defined sprint priority.
90-Day Service Period
Sprint delivery is typically expected to conclude within 30 days based on scheduling cadence and defined priority.
Scheduled Working Sessions
Pre-scheduled sessions established at the start of the sprint. 2-hour minimum increments. 48-hour cancellation notice required.
Technical Execution & Guidance
Hands-on Cribl work and direct technical guidance delivered against the sprint objective.
Operating Rhythm
| Meeting |
Cadence |
Purpose |
| Kickoff Session | Once (sprint start) | Define sprint objective, confirm scope, establish working cadence and session schedule |
| Working Sessions | Per agreed schedule | Hands-on technical execution against the defined sprint priority |
| Close-Out Review | Once (sprint end) | Review completed work, document outcomes, confirm next steps |
Monthly cadence: Sprint delivery is typically expected to conclude within 30 days based on scheduling cadence and focus area. Sessions are delivered in 2-hour increments.
Deliverables & Commercial
Deliverables
- Resident Services execution outputs aligned to defined priorities
- Recommendations, configuration updates, or optimization outputs as applicable
- Session-based progress against agreed technical objectives
What Success Looks Like
- The defined sprint objective is addressed with measurable, documented outcomes
- All 24 hours are scheduled and utilized within the sprint window
- Clear documentation of work completed and recommended next steps
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Embedded Advisory — Resident Services |
| Tier | Sprint |
| Hours Included | 24 RSC hours |
| Service Period | 90 Days (Sprint) |
| Session Format | 2-hour minimum increments |
| Governance | None (session-based delivery) |
| nth → VAR Price | $5,520 |
| VAR → Client Price | $6,900 |
| nth degree MSRP | $8,000 |
| VAR Margin Target | ~20% |
Pricing is per engagement (fixed package), not per hour. nth → VAR Price represents wholesale price to VAR. VAR → Client Price represents suggested resale targeting ~20% margin.
Need continuous execution instead?
When outcome alignment matters — mesh™ is the answer.
Resident Services deliver structured advisory time. When clients need continuous, outcome-aligned execution governed by a Client Success Plan, mesh™ subscription services are the right model.
Explore mesh™ Subscription Services →
SRV-CRIBL-RES-FOUNDATION
Cribl Resident Services — Foundation
Structured Cribl expertise. Consistent working rhythm. Steady progress.
● Core Advisory — Embedded Advisory
Hours Included
48
RSC Execution Hours
Service Period
6 Months
180-day service period
Overview & Objectives
This engagement delivers Cribl Resident Services in a Foundation model to provide structured technical execution and enablement over a 6-month service period.
Engagement Objectives
- Maintain steady progress on defined Cribl priorities
- Provide hands-on technical execution and guidance
- Improve system performance, efficiency, and configuration quality
- Enable the client team through ongoing working sessions
Service Structure
Resident Services are delivered by an assigned Cribl Resident Services Consultant (RSC) through scheduled working sessions. Work may also be performed independently when appropriate access is provided.
- Sessions scheduled in advance at the start of the Service Period
- 48-hour notice required to cancel or reschedule sessions
- Unused hours expire at end of Service Period — non-refundable
- Remote delivery; onsite visits out of scope by default
Scope of Services
✓ In Scope — Supported Activities
- Documenting system architecture and configurations
- Analyzing and optimizing system performance and bottlenecks
- Evaluating and recommending hardware adjustments for efficiency and optimization
- Reviewing and planning software upgrades and rollback strategies
- Streamlining and optimizing data pipelines and configurations
- Implementing data reduction strategies for destination efficiency
- Developing custom reporting and dashboards for data analysis
- Developing and implementing data lake storage solutions and replay strategies
✗ Out of Scope
- Modification, installation, or maintenance of customer hardware or network equipment
- Modification, installation, or maintenance of non-platform products or services
- Weekend or holiday availability
- Onsite visits
- Any services or activities not expressly included in the applicable scope
Ideal For
Organizations that need reliable, recurring Cribl expertise without the overhead of a full-time resource.
Teams that benefit from a consistent, low-volume RSC cadence applied to ongoing Cribl priorities.
Leaders who want structured, accountable execution at a foundation level of investment.
Buyers seeking a predictable foundation of Cribl expertise over a 6-month period.
What You Get
48 Hours of RSC Execution
48 hours of dedicated Cribl Resident Services Consultant time distributed over the 6-month service period.
180-Day Service Period
Six months to utilize the full hour allocation with a consistent working rhythm.
Scheduled Working Sessions
Pre-scheduled sessions established at engagement start. ~4 sessions per month at 2-hour increments.
Technical Execution & Enablement
Hands-on Cribl work and knowledge transfer delivered in a consistent cadence throughout the service period.
Operating Rhythm
| Meeting |
Cadence |
Purpose |
| Kickoff Session | Once (engagement start) | Define priorities, establish session cadence, confirm access and participation requirements |
| Working Sessions | ~2 sessions per month | Hands-on technical execution against defined Cribl priorities |
Monthly cadence: Approximately 8 hours per month — typically ~4 two-hour working sessions per month delivered consistently throughout the 6-month service period.
Deliverables & Commercial
Deliverables
- Resident Services execution outputs aligned to defined priorities
- Recommendations, configuration updates, or optimization outputs as applicable
- Session-based progress against agreed technical objectives
What Success Looks Like
- Defined Cribl priorities receive consistent, structured attention throughout the service period
- Steady technical progress documented across sessions
- All 48 hours scheduled and utilized within the 6-month window
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Embedded Advisory — Resident Services |
| Tier | Foundation |
| Hours Included | 48 RSC hours |
| Service Period | 6 Months (180 Days) |
| Session Format | 2-hour minimum increments |
| Governance | None (session-based delivery) |
| nth → VAR Price | $10,800 |
| VAR → Client Price | $13,500 |
| nth degree MSRP | $15,000 |
| VAR Margin Target | ~20% |
Pricing is per engagement (fixed package), not per hour. nth → VAR Price represents wholesale price to VAR. VAR → Client Price represents suggested resale targeting ~20% margin.
Need continuous execution instead?
When outcome alignment matters — mesh™ is the answer.
Resident Services deliver structured advisory time. When clients need continuous, outcome-aligned execution governed by a Client Success Plan, mesh™ subscription services are the right model.
Explore mesh™ Subscription Services →
SRV-CRIBL-RES-ADVANCED
Cribl Resident Services — Advanced
More capacity. Same discipline. Faster progress on Cribl priorities.
● Expanded Advisory — Embedded Advisory
Hours Included
96
RSC Execution Hours
Service Period
6 Months
180-day service period
Overview & Objectives
This engagement delivers Cribl Resident Services in an Advanced model to provide structured technical execution and enablement over a 6-month service period.
Engagement Objectives
- Accelerate progress on defined Cribl priorities
- Provide hands-on technical execution and guidance
- Improve system performance, efficiency, and configuration quality
- Enable the client team through ongoing working sessions
Service Structure
Resident Services are delivered by an assigned Cribl Resident Services Consultant (RSC) through scheduled working sessions. Work may also be performed independently when appropriate access is provided.
- Sessions scheduled in advance at the start of the Service Period
- 48-hour notice required to cancel or reschedule sessions
- Unused hours expire at end of Service Period — non-refundable
- Remote delivery; onsite visits out of scope by default
Scope of Services
✓ In Scope — Supported Activities
- Documenting system architecture and configurations
- Analyzing and optimizing system performance and bottlenecks
- Evaluating and recommending hardware adjustments for efficiency and optimization
- Reviewing and planning software upgrades and rollback strategies
- Streamlining and optimizing data pipelines and configurations
- Implementing data reduction strategies for destination efficiency
- Developing custom reporting and dashboards for data analysis
- Developing and implementing data lake storage solutions and replay strategies
✗ Out of Scope
- Modification, installation, or maintenance of customer hardware or network equipment
- Modification, installation, or maintenance of non-platform products or services
- Weekend or holiday availability
- Onsite visits
- Any services or activities not expressly included in the applicable scope
Ideal For
Organizations with active Cribl environments and a meaningful backlog of technical work requiring consistent, higher-frequency execution.
Teams that need more than Foundation-level capacity — with multiple concurrent priorities and faster desired progress.
Leaders who want consistent, high-frequency RSC engagement without the cost of full-time staffing.
Buyers who need faster Cribl progress over 6 months and can commit to a regular, structured session cadence.
What You Get
96 Hours of RSC Execution
96 hours of dedicated Cribl Resident Services Consultant time — double the Foundation tier — over the 6-month service period.
180-Day Service Period
Six months to utilize the full hour allocation with a higher-frequency working rhythm.
Scheduled Working Sessions
Pre-scheduled sessions at ~8 per month. 2-hour minimum increments. 48-hour cancellation notice required.
Technical Execution & Enablement
Higher-frequency hands-on Cribl work enabling parallel progress across multiple defined priorities.
Mid-Period Check
Progress review at approximately 90 days to re-prioritize remaining hours and identify any blockers.
Operating Rhythm
| Meeting |
Cadence |
Purpose |
| Kickoff Session | Once (engagement start) | Define priorities, establish session cadence, confirm access and participation requirements |
| Working Sessions | ~4 sessions per month | Hands-on technical execution against defined Cribl priorities |
| Mid-Period Check | ~90 days in | Review progress, re-prioritize remaining hours, identify blockers |
Monthly cadence: Approximately 16 hours per month — typically ~8 two-hour working sessions per month, enabling higher-frequency engagement and parallel progress across multiple priorities.
Deliverables & Commercial
Deliverables
- Resident Services execution outputs aligned to defined priorities
- Recommendations, configuration updates, or optimization outputs as applicable
- Session-based progress against agreed technical objectives
What Success Looks Like
- Multiple Cribl priorities receive consistent, structured attention throughout the period
- Higher-frequency engagement drives faster technical progress
- All 96 hours scheduled and utilized within the 6-month window
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Embedded Advisory — Resident Services |
| Tier | Advanced |
| Hours Included | 96 RSC hours |
| Service Period | 6 Months (180 Days) |
| Session Format | 2-hour minimum increments |
| Governance | None (session-based delivery) |
| nth → VAR Price | $21,120 |
| VAR → Client Price | $26,400 |
| nth degree MSRP | $30,000 |
| VAR Margin Target | ~20% |
Pricing is per engagement (fixed package), not per hour. nth → VAR Price represents wholesale price to VAR. VAR → Client Price represents suggested resale targeting ~20% margin.
Need continuous execution instead?
When outcome alignment matters — mesh™ is the answer.
Resident Services deliver structured advisory time. When clients need continuous, outcome-aligned execution governed by a Client Success Plan, mesh™ subscription services are the right model.
Explore mesh™ Subscription Services →
SRV-CRIBL-RES-ENTERPRISE
Cribl Resident Services — Enterprise
Highest capacity. Same discipline. Sustained Cribl execution at scale.
● Sustained Advisory — Embedded Advisory
Hours Included
240
RSC Execution Hours
Service Period
6 Months
180-day service period
Overview & Objectives
This engagement delivers Cribl Resident Services in an Enterprise model to provide structured technical execution and enablement over a 6-month service period.
Engagement Objectives
- Sustain progress on complex Cribl priorities
- Provide hands-on technical execution and guidance
- Improve system performance, efficiency, and configuration quality
- Enable the client team through ongoing working sessions
Service Structure
Resident Services are delivered by an assigned Cribl Resident Services Consultant (RSC) through scheduled working sessions. Work may also be performed independently when appropriate access is provided.
- Sessions scheduled in advance at the start of the Service Period
- 48-hour notice required to cancel or reschedule sessions
- Unused hours expire at end of Service Period — non-refundable
- Remote delivery; onsite visits out of scope by default
Scope of Services
✓ In Scope — Supported Activities
- Documenting system architecture and configurations
- Analyzing and optimizing system performance and bottlenecks
- Evaluating and recommending hardware adjustments for efficiency and optimization
- Reviewing and planning software upgrades and rollback strategies
- Streamlining and optimizing data pipelines and configurations
- Implementing data reduction strategies for destination efficiency
- Developing custom reporting and dashboards for data analysis
- Developing and implementing data lake storage solutions and replay strategies
✗ Out of Scope
- Modification, installation, or maintenance of customer hardware or network equipment
- Modification, installation, or maintenance of non-platform products or services
- Weekend or holiday availability
- Onsite visits
- Any services or activities not expressly included in the applicable scope
Ideal For
Enterprise organizations running complex, large-scale Cribl environments requiring sustained, high-frequency technical execution.
Teams with broad, ongoing Cribl work across multiple concurrent workstreams requiring the highest available RSC capacity.
Leaders who need a structured, accountable execution partner at enterprise scale without the overhead of full-time staffing.
Buyers committing to a 6-month engagement and needing the highest available RSC cadence.
What You Get
240 Hours of RSC Execution
240 hours of dedicated Cribl Resident Services Consultant time — the highest available tier — over the 6-month service period.
180-Day Service Period
Six months at the highest available RSC cadence for sustained, enterprise-scale execution.
Scheduled Working Sessions
High-frequency pre-scheduled sessions throughout the service period. 2-hour minimum increments.
Enterprise-Depth Execution
Sustained, high-frequency hands-on Cribl work enabling parallel progress across complex, multi-workstream environments.
Mid-Period Check
Progress review at approximately 90 days to re-prioritize remaining hours and confirm priorities.
Operating Rhythm
| Meeting |
Cadence |
Purpose |
| Kickoff Session | Once (engagement start) | Define priorities, establish session cadence, confirm access and participation requirements |
| Working Sessions | High-frequency per agreed schedule | Sustained hands-on technical execution across all in-scope Cribl priorities |
| Mid-Period Check | ~90 days in | Review progress, re-prioritize remaining hours, identify blockers |
Monthly cadence: Approximately 40 hours per month — the highest available RSC cadence — enabling sustained, high-frequency execution across complex and parallel Cribl workstreams.
Deliverables & Commercial
Deliverables
- Resident Services execution outputs aligned to defined priorities
- Recommendations, configuration updates, or optimization outputs as applicable
- Session-based progress against agreed technical objectives
What Success Looks Like
- Complex Cribl priorities receive sustained, high-frequency attention throughout the period
- Enterprise-scale technical progress documented across all active workstreams
- All 240 hours scheduled and utilized within the 6-month window
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Embedded Advisory — Resident Services |
| Tier | Enterprise |
| Hours Included | 240 RSC hours |
| Service Period | 6 Months (180 Days) |
| Session Format | 2-hour minimum increments |
| Governance | None (session-based delivery) |
| nth → VAR Price | $50,400 |
| VAR → Client Price | $63,000 |
| nth degree MSRP | $75,000 |
| VAR Margin Target | ~20% |
Pricing is per engagement (fixed package), not per hour. nth → VAR Price represents wholesale price to VAR. VAR → Client Price represents suggested resale targeting ~20% margin.
Need continuous execution instead?
When outcome alignment matters — mesh™ is the answer.
Resident Services deliver structured advisory time. When clients need continuous, outcome-aligned execution governed by a Client Success Plan, mesh™ subscription services are the right model.
Explore mesh™ Subscription Services →
SRV-SPLK-RES-SPRINT
Splunk Resident Services — Sprint
Focused Splunk expertise. Structured working sessions. Fast, targeted progress.
● Targeted Advisory — Embedded Advisory
Hours Included
24
RSC Execution Hours
Service Period
90 Days
~30 day sprint target
Overview & Objectives
This engagement delivers a focused Splunk Resident Services sprint to provide structured technical execution and enablement against a specific, high-priority Splunk objective.
Engagement Objectives
- Accelerate progress on a defined, high-priority Splunk objective
- Provide hands-on technical execution and guidance within a concentrated timeframe
- Improve search performance, data quality, configuration accuracy, or operational efficiency
- Enable the client team through focused, structured working sessions
Service Structure
Resident Services are delivered by an assigned Splunk Resident Services Consultant (RSC) through scheduled working sessions. Work may also be performed independently when appropriate access is provided.
- Sessions scheduled in advance at the start of the Service Period
- 48-hour notice required to cancel or reschedule sessions
- Unused hours expire at end of Service Period — non-refundable
- Remote delivery; onsite visits out of scope by default
Scope of Services
✓ In Scope — Supported Activities
- Optimizing searches, dashboards, and reports for performance and accuracy
- Troubleshooting performance issues across search heads, indexers, and forwarders
- Reviewing and improving data onboarding, parsing, and field normalization
- Implementing data retention policies and cost optimization strategies
- Supporting upgrade planning, execution readiness, and post-upgrade validation
- Developing or tuning detections, correlation searches, and alerts
- Improving alerting strategies and reducing noise and false positives
- Supporting Splunk Enterprise Security (ES) administration and use case development
- Reviewing and improving index configurations, data models, and acceleration
- Supporting integration with external systems, APIs, and data sources
✗ Out of Scope
- Modification, installation, or maintenance of customer hardware or network equipment
- Modification, installation, or maintenance of non-platform products or services
- Weekend or holiday availability
- Onsite visits
- Any services or activities not expressly included in the applicable scope
Ideal For
Organizations with a specific, near-term Splunk challenge that needs focused execution now — not a 6-month engagement.
Teams that need fast, targeted progress on a defined Splunk priority within a concentrated timeframe.
Leaders who need a focused Splunk resource applied to one high-priority area with a fixed, predictable cost.
Buyers who want expert execution now with a clear, scoped outcome and a fixed engagement.
What You Get
24 Hours of RSC Execution
24 hours of dedicated Splunk Resident Services Consultant time applied against your defined sprint priority.
90-Day Service Period
Sprint delivery is typically expected to conclude within 30 days based on scheduling cadence and defined priority.
Scheduled Working Sessions
Pre-scheduled sessions established at the start of the sprint. 2-hour minimum increments. 48-hour cancellation notice required.
Technical Execution & Guidance
Hands-on Splunk work and direct technical guidance delivered against the defined sprint objective.
Operating Rhythm
| Meeting |
Cadence |
Purpose |
| Kickoff Session | Once (sprint start) | Define sprint objective, confirm scope, establish working cadence and session schedule |
| Working Sessions | Per agreed schedule | Hands-on technical execution against the defined Splunk sprint priority |
| Close-Out Review | Once (sprint end) | Review completed work, document outcomes, confirm next steps |
Monthly cadence: Sprint delivery is typically expected to conclude within 30 days based on scheduling cadence and defined priority. Sessions are delivered in 2-hour increments.
Deliverables & Commercial
Deliverables
- Resident Services execution outputs aligned to defined priorities
- Recommendations, configuration updates, or optimization outputs as applicable
- Session-based progress against agreed technical objectives
What Success Looks Like
- The defined sprint objective is addressed with measurable, documented outcomes
- All 24 hours are scheduled and utilized within the sprint window
- Clear documentation of work completed and recommended next steps
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Embedded Advisory — Resident Services |
| Tier | Sprint |
| Hours Included | 24 RSC hours |
| Service Period | 90 Days (Sprint) |
| Session Format | 2-hour minimum increments |
| Governance | None (session-based delivery) |
| nth → VAR Price | $5,520 |
| VAR → Client Price | $6,900 |
| nth degree MSRP | $8,000 |
| VAR Margin Target | ~20% |
Pricing is per engagement (fixed package), not per hour. nth → VAR Price represents wholesale price to VAR. VAR → Client Price represents suggested resale targeting ~20% margin.
Need continuous execution instead?
When outcome alignment matters — mesh™ is the answer.
Resident Services deliver structured advisory time. When clients need continuous, outcome-aligned execution governed by a Client Success Plan, mesh™ subscription services are the right model.
Explore mesh™ Subscription Services →
SRV-SPLK-RES-FOUNDATION
Splunk Resident Services — Foundation
Structured Splunk expertise. Consistent working rhythm. Steady progress.
● Core Advisory — Embedded Advisory
Hours Included
48
RSC Execution Hours
Service Period
6 Months
180-day service period
Overview & Objectives
This engagement delivers Splunk Resident Services in a Foundation model to provide structured technical execution and enablement over a 6-month service period.
Engagement Objectives
- Maintain steady progress on defined Splunk priorities over the service period
- Provide hands-on technical execution and guidance in a consistent working rhythm
- Improve platform effectiveness, data quality, and operational efficiency over time
- Enable the client team through ongoing structured working sessions
Service Structure
Resident Services are delivered by an assigned Splunk Resident Services Consultant (RSC) through scheduled working sessions. Work may also be performed independently when appropriate access is provided.
- Sessions scheduled in advance at the start of the Service Period
- 48-hour notice required to cancel or reschedule sessions
- Unused hours expire at end of Service Period — non-refundable
- Remote delivery; onsite visits out of scope by default
Scope of Services
✓ In Scope — Supported Activities
- Optimizing searches, dashboards, and reports for performance and accuracy
- Troubleshooting performance issues across search heads, indexers, and forwarders
- Reviewing and improving data onboarding, parsing, and field normalization
- Implementing data retention policies and cost optimization strategies
- Supporting upgrade planning, execution readiness, and post-upgrade validation
- Developing or tuning detections, correlation searches, and alerts
- Improving alerting strategies and reducing noise and false positives
- Supporting Splunk Enterprise Security (ES) administration and use case development
- Reviewing and improving index configurations, data models, and acceleration
- Supporting integration with external systems, APIs, and data sources
✗ Out of Scope
- Modification, installation, or maintenance of customer hardware or network equipment
- Modification, installation, or maintenance of non-platform products or services
- Weekend or holiday availability
- Onsite visits
- Any services or activities not expressly included in the applicable scope
Ideal For
Organizations with deployed Splunk environments that need recurring, structured expertise without the overhead of a full-time resource.
Teams that benefit from a consistent, low-volume RSC cadence applied to ongoing Splunk priorities.
Leaders who want structured, accountable execution without the cost of higher-tier engagement.
Buyers seeking a predictable foundation of Splunk expertise over a 6-month period.
What You Get
48 Hours of RSC Execution
48 hours of dedicated Splunk Resident Services Consultant time distributed over the 6-month service period.
180-Day Service Period
Six months to utilize the full hour allocation with a consistent, structured working rhythm.
Scheduled Working Sessions
Pre-scheduled sessions established at engagement start. ~2 sessions per month at 2-hour increments.
Technical Execution & Enablement
Hands-on Splunk work and knowledge transfer delivered in a consistent cadence throughout the service period.
Operating Rhythm
| Meeting |
Cadence |
Purpose |
| Kickoff Session | Once (engagement start) | Define priorities, establish session cadence, confirm access and participation requirements |
| Working Sessions | ~2 sessions per month | Hands-on technical execution against defined Splunk priorities |
Monthly cadence: Approximately 8 hours per month — typically ~4 two-hour working sessions per month. A consistent, low-volume cadence applied to ongoing Splunk priorities throughout the 6-month period.
Deliverables & Commercial
Deliverables
- Resident Services execution outputs aligned to defined priorities
- Recommendations, configuration updates, or optimization outputs as applicable
- Session-based progress against agreed technical objectives
What Success Looks Like
- Defined Splunk priorities receive consistent, structured attention throughout the service period
- Steady technical progress documented across sessions
- All 48 hours scheduled and utilized within the 6-month window
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Embedded Advisory — Resident Services |
| Tier | Foundation |
| Hours Included | 48 RSC hours |
| Service Period | 6 Months (180 Days) |
| Session Format | 2-hour minimum increments |
| Governance | None (session-based delivery) |
| nth → VAR Price | $10,800 |
| VAR → Client Price | $13,500 |
| nth degree MSRP | $15,000 |
| VAR Margin Target | ~20% |
Pricing is per engagement (fixed package), not per hour. nth → VAR Price represents wholesale price to VAR. VAR → Client Price represents suggested resale targeting ~20% margin.
Need continuous execution instead?
When outcome alignment matters — mesh™ is the answer.
Resident Services deliver structured advisory time. When clients need continuous, outcome-aligned execution governed by a Client Success Plan, mesh™ subscription services are the right model.
Explore mesh™ Subscription Services →
SRV-SPLK-RES-ADVANCED
Splunk Resident Services — Advanced
More capacity. Same discipline. Faster progress on Splunk priorities.
● Expanded Advisory — Embedded Advisory
Hours Included
96
RSC Execution Hours
Service Period
6 Months
180-day service period
Overview & Objectives
This engagement delivers Splunk Resident Services in an Advanced model to provide structured technical execution and enablement with a higher execution cadence over a 6-month service period.
Engagement Objectives
- Accelerate progress on defined Splunk priorities with a higher execution cadence
- Provide hands-on technical execution and guidance across multiple concurrent priorities
- Improve platform performance, data quality, and operational efficiency at a faster pace
- Enable the client team through more frequent structured working sessions
Service Structure
Resident Services are delivered by an assigned Splunk Resident Services Consultant (RSC) through scheduled working sessions. Work may also be performed independently when appropriate access is provided.
- Sessions scheduled in advance at the start of the Service Period
- 48-hour notice required to cancel or reschedule sessions
- Unused hours expire at end of Service Period — non-refundable
- Remote delivery; onsite visits out of scope by default
Scope of Services
✓ In Scope — Supported Activities
- Optimizing searches, dashboards, and reports for performance and accuracy
- Troubleshooting performance issues across search heads, indexers, and forwarders
- Reviewing and improving data onboarding, parsing, and field normalization
- Implementing data retention policies and cost optimization strategies
- Supporting upgrade planning, execution readiness, and post-upgrade validation
- Developing or tuning detections, correlation searches, and alerts
- Improving alerting strategies and reducing noise and false positives
- Supporting Splunk Enterprise Security (ES) administration and use case development
- Reviewing and improving index configurations, data models, and acceleration
- Supporting integration with external systems, APIs, and data sources
✗ Out of Scope
- Modification, installation, or maintenance of customer hardware or network equipment
- Modification, installation, or maintenance of non-platform products or services
- Weekend or holiday availability
- Onsite visits
- Any services or activities not expressly included in the applicable scope
Ideal For
Organizations with active Splunk environments and a meaningful backlog of technical work requiring consistent, higher-frequency execution.
Teams that need more than Foundation-level capacity — with multiple concurrent priorities and faster desired progress.
Leaders who want consistent, high-frequency RSC engagement driving measurable Splunk improvement over 6 months.
Buyers who need faster Splunk progress and can commit to a regular, structured session cadence.
What You Get
96 Hours of RSC Execution
96 hours of dedicated Splunk RSC time — double the Foundation tier — over the 6-month service period.
180-Day Service Period
Six months to utilize the full hour allocation with a higher-frequency working rhythm.
Scheduled Working Sessions
Pre-scheduled sessions at ~4 per month. 2-hour minimum increments. 48-hour cancellation notice required.
Technical Execution & Enablement
Deeper, higher-frequency hands-on Splunk work enabling parallel progress across multiple defined priorities.
Mid-Period Check
Progress review at approximately 90 days to re-prioritize remaining hours and identify any blockers.
Operating Rhythm
| Meeting |
Cadence |
Purpose |
| Kickoff Session | Once (engagement start) | Define priorities, establish session cadence, confirm access and participation requirements |
| Working Sessions | ~4 sessions per month | Hands-on technical execution against defined Splunk priorities |
| Mid-Period Check | ~90 days in | Review progress, re-prioritize remaining hours, identify blockers |
Monthly cadence: Approximately 16 hours per month — typically ~8 two-hour working sessions per month. Higher-frequency engagement enabling parallel progress across multiple concurrent Splunk priorities.
Deliverables & Commercial
Deliverables
- Resident Services execution outputs aligned to defined priorities
- Recommendations, configuration updates, or optimization outputs as applicable
- Session-based progress against agreed technical objectives
What Success Looks Like
- Multiple Splunk priorities receive consistent, structured attention throughout the period
- Higher-frequency engagement drives faster technical progress
- All 96 hours scheduled and utilized within the 6-month window
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Embedded Advisory — Resident Services |
| Tier | Advanced |
| Hours Included | 96 RSC hours |
| Service Period | 6 Months (180 Days) |
| Session Format | 2-hour minimum increments |
| Governance | None (session-based delivery) |
| nth → VAR Price | $21,120 |
| VAR → Client Price | $26,400 |
| nth degree MSRP | $30,000 |
| VAR Margin Target | ~20% |
Pricing is per engagement (fixed package), not per hour. nth → VAR Price represents wholesale price to VAR. VAR → Client Price represents suggested resale targeting ~20% margin.
Need continuous execution instead?
When outcome alignment matters — mesh™ is the answer.
Resident Services deliver structured advisory time. When clients need continuous, outcome-aligned execution governed by a Client Success Plan, mesh™ subscription services are the right model.
Explore mesh™ Subscription Services →
SRV-SPLK-RES-ENTERPRISE
Splunk Resident Services — Enterprise
Highest capacity. Same discipline. Sustained Splunk execution at scale.
● Sustained Advisory — Embedded Advisory
Hours Included
144
RSC Execution Hours
Service Period
6 or 12 Months
180 or 365-day service period
Overview & Objectives
This engagement delivers Splunk Resident Services in an Enterprise model to provide structured technical execution and enablement at the highest available capacity over a 6 or 12-month service period.
Engagement Objectives
- Sustain progress on complex Splunk priorities with the highest available execution capacity
- Provide hands-on technical execution and guidance across multiple concurrent workstreams
- Drive enterprise-scale improvements in platform performance, data quality, and operational efficiency
- Enable the client team through high-frequency structured working sessions
Service Structure
Resident Services are delivered by an assigned Splunk Resident Services Consultant (RSC) through scheduled working sessions. Work may also be performed independently when appropriate access is provided.
- Sessions scheduled in advance at the start of the Service Period
- 48-hour notice required to cancel or reschedule sessions
- Unused hours expire at end of Service Period — non-refundable
- Remote delivery; onsite visits out of scope by default
Scope of Services
✓ In Scope — Supported Activities
- Optimizing searches, dashboards, and reports for performance and accuracy
- Troubleshooting performance issues across search heads, indexers, and forwarders
- Reviewing and improving data onboarding, parsing, and field normalization
- Implementing data retention policies and cost optimization strategies
- Supporting upgrade planning, execution readiness, and post-upgrade validation
- Developing or tuning detections, correlation searches, and alerts
- Improving alerting strategies and reducing noise and false positives
- Supporting Splunk Enterprise Security (ES) administration and use case development
- Reviewing and improving index configurations, data models, and acceleration
- Supporting integration with external systems, APIs, and data sources
✗ Out of Scope
- Modification, installation, or maintenance of customer hardware or network equipment
- Modification, installation, or maintenance of non-platform products or services
- Weekend or holiday availability
- Onsite visits
- Any services or activities not expressly included in the applicable scope
Ideal For
Enterprise organizations running complex, large-scale Splunk environments requiring sustained, high-frequency technical execution.
Teams with broad, ongoing Splunk work across performance, data quality, detection, and integration workstreams.
Leaders who need a structured, accountable execution partner at enterprise scale over 6 or 12 months.
Buyers committing to a 6 or 12-month engagement who need the highest available RSC capacity.
What You Get
144 Hours of RSC Execution
144 hours of dedicated Splunk RSC time — the highest available Splunk tier — over the defined service period.
Flexible Term: 6 or 12 Months
6-month term: ~24 hrs/month (~12 sessions). 12-month term: ~12 hrs/month (~6 sessions). Choose the cadence that fits your environment.
Scheduled Working Sessions
High-frequency pre-scheduled sessions throughout the service period. 2-hour minimum increments.
Enterprise-Depth Execution
Sustained, high-frequency hands-on Splunk work across multiple defined priorities and workstreams.
Mid-Period Check-In
Progress review at ~90 days (and ~180 days for 12-month term) to re-prioritize and confirm remaining objectives.
Operating Rhythm
| Meeting |
Cadence |
Purpose |
| Kickoff Session | Once (engagement start) | Define priorities, establish session cadence, confirm access and participation requirements |
| Working Sessions | ~6–12 sessions/month (per term) | Hands-on technical execution across defined priorities and workstreams |
| Mid-Period Check-In | ~90 days in (and ~180 days for 12M) | Review progress, re-prioritize remaining hours, identify blockers |
Monthly cadence: 6-month term: approximately 24 hours/month (~12 two-hour sessions/month). 12-month term: approximately 12 hours/month (~6 two-hour sessions/month). Highest available Splunk RSC cadence.
Deliverables & Commercial
Deliverables
- Resident Services execution outputs aligned to defined priorities
- Recommendations, configuration updates, or optimization outputs as applicable
- Session-based progress against agreed technical objectives
What Success Looks Like
- Enterprise Splunk priorities receive sustained, high-frequency structured attention throughout the period
- Enterprise-scale technical progress across all active workstreams
- All 144 hours scheduled and utilized within the defined service period
VAR Commercial Model
CONFIDENTIAL — VAR USE ONLY
| Service Type | Embedded Advisory — Resident Services |
| Tier | Enterprise |
| Hours Included | 144 RSC hours |
| Service Period | 6 Months (180 Days) or 12 Months (365 Days) |
| Session Format | 2-hour minimum increments |
| Governance | None (session-based delivery) |
| nth → VAR Price | $30,960 |
| VAR → Client Price | $38,700 |
| nth degree MSRP | $45,000 |
| VAR Margin Target | ~20% |
Pricing is per engagement (fixed package), not per hour. nth → VAR Price represents wholesale price to VAR. VAR → Client Price represents suggested resale targeting ~20% margin.
Need continuous execution instead?
When outcome alignment matters — mesh™ is the answer.
Resident Services deliver structured advisory time. When clients need continuous, outcome-aligned execution governed by a Client Success Plan, mesh™ subscription services are the right model.
Explore mesh™ Subscription Services →